Memos · Memos
How we work and why - Hunter Harrison
Estimated reading / exploring time
15 min
About this planning estimate
A rough 15-minute reading allowance. A word count has not yet been recorded.
About this piece
Harrison's railway operating manual offers a concrete industry example of translating a management philosophy into daily operations.
Explore it in a collection
These guides explain where to start and what to explore next.
- Build something people want →
Understand customers, test a business idea and learn from companies that struggled.
- Lead a team well →
Build the conditions for people to decide, collaborate and do useful work.